Purchase Options Cancellation Policy

Last updated: July 16, 2026

Some items in our store may be offered to you as a subscription. This cancellation policy explains how you can change or cancel these kinds of purchases. It works together with our Refund & Returns Policy and Terms of Service.

Unbed+ Subscriptions

Unbed+ is a digital subscription that unlocks premium features in the Unbed app. It is not a physical product and nothing ships when you subscribe or renew.

• Billing: when you subscribe on our website or as part of your Unbed Block purchase, we bill you through our store (Shopify). Your payment details are stored securely by our payment processor — we never see or store your full card number. You'll be shown the price, billing frequency (monthly or yearly), and renewal terms before you subscribe.
• Free trial: Unbed+ may start with a free trial (currently 7 days). If you cancel during the trial, you will not be charged. If you don't cancel, your paid subscription begins when the trial ends.
• Auto-renewal: your subscription renews automatically at the end of each billing period at the then-current price, unless you cancel before the renewal date.
• How to cancel or change your plan: you can cancel or switch plans at any time from the Unbed app's account settings or from your account page on our website. Your order confirmation and subscription emails also contain links to manage your subscription. If you have any trouble, email hello@unbedapp.com and we'll take care of it.
• What happens when you cancel: cancelling stops all future charges. You keep access to Unbed+ until the end of the period you've already paid for, and your subscription ends after that. We do not prorate partial periods.
• Unintended renewals: if you're charged a renewal you didn't intend, contact us within 14 days of the charge for a full refund of that charge, as described in our Refund & Returns Policy.
• Returning your Unbed Block: the Block is required for the app to function, so if you return your Block within the 30-day return window, we will also cancel any Unbed+ subscription billed by us and refund Unbed+ charges made during that window.

Subscriptions purchased through the App Store or Google Play

If you subscribed to Unbed+ inside the iOS or Android app, your subscription is billed and managed by Apple or Google — not by our store — and this policy's billing terms do not apply to it:

• Apple: manage or cancel in iOS Settings → your name → Subscriptions, at least 24 hours before your renewal date. Refunds are handled by Apple at reportaproblem.apple.com.
• Google: manage or cancel in the Play Store under Payments & subscriptions. Refunds follow Google Play's refund process; if Google declines, contact us and we'll do our best to help.

Pre-orders

We do not currently offer pre-orders. If we do in the future, the deposit, charge timing, and cancellation terms will be shown at checkout, and you will be able to cancel any pre-order that has not yet been fulfilled. Once fulfilled, our Refund & Returns Policy applies.

Try before you buy

We do not currently offer try-before-you-buy purchases. All physical purchases are covered by our 30-day return window — see our Refund & Returns Policy.

Returns & refunds

For full details on returns and refunds — including for the Unbed Block and subscription charges — see our Refund & Returns Policy, or contact us at hello@unbedapp.com.